China Southern Airlines Jakarta Office in Indonesia

  •    SOHO Capital, 42nd Floor, Unit 05A, Jl. Tanjung Duren Raya No. 1, RT.3/RW.5, Tanjung Duren Selatan, Grogol Petamburan, West Jakarta 11470, Indonesia
  •    +62 21 3118 1888
  •    Every day - 24hrs
  •    www.csair.com
  •    customerservice@csair.com

The China Southern Airlines Jakarta Office in Indonesia offers travel assistance, whether you are traveling for business or pleasure. Passengers can get help with flight booking, flight change, baggage queries, special travel requests, and other airline-related services. This guide contains the China Southern office’s address and contact details, the services it offers, and its location, making it easier and more confident to plan your journey.

China Southern Airlines Office Contact Details in Jakarta

Below are the contact details of the Jakarta office through which you can contact the airline for travel assistance. These details provide an easy way to contact the office for support with reservations, ticket changes, baggage inquiries, flight schedules, or special service requests.

China Southern Airlines Jakarta Office addressSOHO Capital, 42nd Floor, Unit 05A, Jl. Tanjung Duren Raya No. 1, RT.3/RW.5, Tanjung Duren Selatan, Grogol Petamburan, West Jakarta 11470, Indonesia
China Southern Airlines Jakarta Office Contact Detail+62 21 3118 1888
Operational hoursDaily: 24 Hours
Email Addresscustomerservice@csair.com
Airline’s Official Websitehttps://www.csair.com/cn/
Check-in Linkhttps://www.csair.com/tw/en/tourguide/faq/check/wsbldjsx.shtml
Online Bookingshttps://www.csair.com/tw/en/index.shtml
Frequent Flyer ProgramSky Pearl Club
Flight statushttps://www.csair.com/en/online/flight_dynamic/
Facebookhttps://facebook.com/CSAirGlobal/
Instagramhttps://www.instagram.com/china_southern/?hl=en
Linkedinhttps://www.linkedin.com/company/china-southern-airlines
Youtubehttps://www.youtube.com/user/CSAIRGLOBAL

China Southern Airlines’ Airport Office Information in Jakarta

The​‍​‌‍​‍‌​‍​‌‍​‍‌ airport office in Jakarta is at your disposal to willingly extend passenger assistance anytime you need it before and after your flight. A help desk is always available at the airport office, should you require any support with check-in, baggage, flight details, or any other services a passenger might need. The office is your guide to hassle-free, organized travel.

Airport NameSoekarno–Hatta International Airport
Airport CodeCGK
Address & CoordinatesJl. Raya Bandara Soekarno Hatta, RT.001/RW.010, Pajang, Kec. Benda, Kota Tangerang, Banten 15125, Indonesia
Contact Details+622155912648

Explore the China Southern Airlines Fleet

China Southern Airlines has a varied fleet of passenger and cargo aircraft, which is the backbone of its service on one of the largest domestic and international networks. Check out their fleet as mentioned below: 

  • Airbus A319neo
  • Airbus A350-900
  • Airbus A321-200
  • Boeing 777-300ER
  • Boeing 737
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321neo
  • Airbus A330-300
  • Boeing 737-800
  • MAX 8
  • Boeing 787-9
  • Comac C909
  • Comac C919-100STD
  • Boeing 777F
  • Boeing 777-8F

Services Available at the China Southern Airlines’ Jakarta Office

The Jakarta office is a support hub where passengers can book flights, change tickets, inquire about baggage, request special assistance, find travel information, inquire about cargo, and avail themselves of other support services to make travel smooth and comfortable.

Flight BookingCheck-ins and baggage drop-offReal-time flight information
CancellationRefund processLast-minute reservation update
Boarding proceduresFare InquiriesHandling ticket error
Pet travel assistanceSpecial assistanceWheelchair assistance
Seating upgradesTravel packages managementBaggage allowance
Itinerary handlingLost & found CounterAirport navigations
Frequent Flyer ProgramSpecial meal requestsHandle travel feedback
Assistance with medical needsReschedules & modificationsIn-flight amenities & facilities
Travel with an infantMeet and greet servicesSpecial baggage allowance
Information on discounts & offersTicket rebookingVisa & document information

Interactive Map of the China Southern Airlines’ Jakarta Office

Use the interactive map to find the office easily before your visit. It is so convenient and lets you create the best routes, calculate travel times, and reach the office for your travel-related needs, such as bookings, queries, and assistance.

China Southern Airlines Head Office Contact Details

Passengers may use the head office contact details to obtain airline service assistance, address operational queries, provide feedback, or raise any other matters that require support from the airline’s headquarters.

Head Office AddressChina Southern Air Building, No. 68 Qixin Road, Baiyun District, Guangzhou, Guangdong 510403, China
Email Addressir@csair.com
Contact Details+86 20 8611 2480
Operating Hours24 Hours

All list of : China Southern Airlines Offices

The China Southern Airlines Jakarta Office in Indonesia is an easily accessible point of contact if you’re planning to fly and need help with your travel plans. They will support you with your bookings, ticket changes, baggage inquiries, cargo services, and individual needs with great authenticity. When you keep the office details readily available, travel will be more manageable.

FAQs

Can I visit the Jakarta office?

Yes. The Jakarta office is located at SOHO Capital, 42nd Floor, Unit 05A, Jl. Tanjung Duren Raya No. 1, RT.3/RW.5, Tanjung Duren Selatan, Grogol Petamburan, West Jakarta 11470, Indonesia and is open during the official working hours. 

How can I contact the Jakarta office directly?

You can reach the Jakarta office by phone “+62 21 3118 1888” If you need immediate assistance outside of your local office hours, the airline’s global customer service helpline is usually the fastest way to get help.

What is the location of China Southern Airlines?

The airline is based in Guangzhou, Guangdong Province, China. 

Can I change my flight ticket at this location?

Absolutely. You just have to cover any standard airline fare differences or change fees. The team can make date changes, reroute you, or upgrade your seats.

How early should I contact them for special assistance?

If you need a wheelchair or extra help at the airport, reach out to the office at least 48 hours before you fly so they can set it up.

Does the Jakarta office provide Sky Pearl Club assistance?

Yes. Passengers can receive support for Sky Pearl Club membership, mileage, and related services.

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