China Southern Airlines Hanoi Office in Vietnam

  •    Ground Floor, Daeha Business Center, 360 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam
  •    +84 24 3771 6611
  •    Every day - 24hrs
  •    www.csair.com
  •    customerservice@csair.com

The China Southern Airlines Hanoi Office in Vietnam offers travel assistance, whether you are traveling for business or pleasure. Passengers can get help with flight booking, flight change, baggage queries, special travel requests, and other airline-related services. This guide contains the China Southern office’s address and contact details, the services it offers, and its location, making it easier and more confident to plan your journey.

China Southern Airlines Office Contact Details in Hanoi

Below are the contact details of the Hanoi office through which you can contact the airline for travel assistance. These details provide an easy way to contact the office for support with reservations, ticket changes, baggage inquiries, flight schedules, or special service requests.

China Southern Airlines Hanoi Office addressGround Floor, Daeha Business Center, 360 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam
China Southern Airlines Hanoi Office Contact Detail+84 24 3771 6611
Operational hoursDaily: 24 Hours
Email Addresscustomerservice@csair.com
Airline’s Official Websitehttps://www.csair.com/cn/
Check-in Linkhttps://www.csair.com/tw/en/tourguide/faq/check/wsbldjsx.shtml
Online Bookingshttps://www.csair.com/tw/en/index.shtml
Frequent Flyer ProgramSky Pearl Club
Flight statushttps://www.csair.com/en/online/flight_dynamic/
Facebookhttps://facebook.com/CSAirGlobal/
Instagramhttps://www.instagram.com/china_southern/?hl=en
Linkedinhttps://www.linkedin.com/company/china-southern-airlines
Youtubehttps://www.youtube.com/user/CSAIRGLOBAL

China Southern Airlines’ Airport Office Information in Hanoi

The​‍​‌‍​‍‌​‍​‌‍​‍‌ airport office in Hanoi is at your disposal to willingly extend passenger assistance anytime you need it before and after your flight. A help desk is always available at the airport office, should you require any support with check-in, baggage, flight details, or any other services a passenger might need. The office is your guide to hassle-free, organized travel.

Airport NameNoi Bai International Airport
Airport CodeHAN
Address & CoordinatesNoi Bai, Ha Noi, Vietnam
Contact Details+842438860247

Explore the China Southern Airlines Fleet

China Southern Airlines has a varied fleet of passenger and cargo aircraft, which is the backbone of its service on one of the largest domestic and international networks. Check out their fleet as mentioned below: 

  • Airbus A319neo
  • Airbus A350-900
  • Airbus A321-200
  • Boeing 777-300ER
  • Boeing 737
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321neo
  • Airbus A330-300
  • Boeing 737-800
  • MAX 8
  • Boeing 787-9
  • Comac C909
  • Comac C919-100STD
  • Boeing 777F
  • Boeing 777-8F

Services Available at the China Southern Airlines’ Hanoi Office

The Hanoi office is a support hub where passengers can book flights, change tickets, inquire about baggage, request special assistance, find travel information, inquire about cargo, and avail themselves of other support services to make travel smooth and comfortable.

Flight BookingCheck-ins and baggage drop-offReal-time flight information
CancellationRefund processLast-minute reservation update
Boarding proceduresFare InquiriesHandling ticket error
Pet travel assistanceSpecial assistanceWheelchair assistance
Seating upgradesTravel packages managementBaggage allowance
Itinerary handlingLost & found CounterAirport navigations
Frequent Flyer ProgramSpecial meal requestsHandle travel feedback
Assistance with medical needsReschedules & modificationsIn-flight amenities & facilities
Travel with an infantMeet and greet servicesSpecial baggage allowance
Information on discounts & offersTicket rebookingVisa & document information

Interactive Map of the China Southern Airlines’ Hanoi Office

Use the interactive map to find the office easily before your visit. It is so convenient and lets you create the best routes, calculate travel times, and reach the office for your travel-related needs, such as bookings, queries, and assistance.

China Southern Airlines Head Office Contact Details

Passengers may use the head office contact details to obtain airline service assistance, address operational queries, provide feedback, or raise any other matters that require support from the airline’s headquarters.

Head Office AddressChina Southern Air Building, No. 68 Qixin Road, Baiyun District, Guangzhou, Guangdong 510403, China
Email Addressir@csair.com
Contact Details+86 20 8611 2480
Operating Hours24 Hours

All list of : China Southern Airlines Offices

The China Southern Airlines Hanoi Office in Vietnam is an easily accessible point of contact if you’re planning to fly and need help with your travel plans. They will support you with your bookings, ticket changes, baggage inquiries, cargo services, and individual needs with great authenticity. When you keep the office details readily available, travel will be more manageable.

FAQs

Can I visit the Hanoi office?

Yes. The Hanoi office is located at Ground Floor, Daeha Business Center, 360 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam and is open during the official working hours. 

How can I contact the Hanoi office directly?

You can reach the Hanoi office by phone “+84 24 3771 6611” If you need immediate assistance outside of your local office hours, the airline’s global customer service helpline is usually the fastest way to get help.

What is the location of China Southern Airlines?

The airline is based in Guangzhou, Guangdong Province, China. 

Can I change my flight ticket at this location?

Absolutely. You just have to cover any standard airline fare differences or change fees. The team can make date changes, reroute you, or upgrade your seats.

How early should I contact them for special assistance?

If you need a wheelchair or extra help at the airport, reach out to the office at least 48 hours before you fly so they can set it up.

Does the Hanoi office provide Sky Pearl Club assistance?

Yes. Passengers can receive support for Sky Pearl Club membership, mileage, and related services.

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