China Southern Airlines Shanghai Office in China
- Passengers Experience Center, 1/F, 800 Jinshajiang West Road, Jiading District, Shanghai, China
- +86 21 3359 1128
- Every day - 24hrs
- www.csair.com
- customerservice@csair.com
Call Travel Agent:+1-866-666-0217
The China Southern Airlines Shanghai Office in China offers travel assistance, whether you are traveling for business or pleasure. Passengers can get help with flight booking, flight change, baggage queries, special travel requests, and other airline-related services. This guide contains the China Southern office’s address and contact details, the services it offers, and its location, making it easier and more confident to plan your journey.
China Southern Airlines Office Contact Details in Shanghai
Below are the contact details of the Shanghai office through which you can contact the airline for travel assistance. These details provide an easy way to contact the office for support with reservations, ticket changes, baggage inquiries, flight schedules, or special service requests.
| China Southern Airlines Shanghai Office address | Passengers Experience Center, 1/F, 800 Jinshajiang West Road, Jiading District, Shanghai, China |
| China Southern Airlines Shanghai Office Contact Detail | +86 21 3359 1128 |
| Operational hours | Daily: 24 Hours |
| Email Address | customerservice@csair.com |
| Airline’s Official Website | https://www.csair.com/cn/ |
| Check-in Link | https://www.csair.com/tw/en/tourguide/faq/check/wsbldjsx.shtml |
| Online Bookings | https://www.csair.com/tw/en/index.shtml |
| Frequent Flyer Program | Sky Pearl Club |
| Flight status | https://www.csair.com/en/online/flight_dynamic/ |
| https://facebook.com/CSAirGlobal/ | |
| https://www.instagram.com/china_southern/?hl=en | |
| https://www.linkedin.com/company/china-southern-airlines | |
| Youtube | https://www.youtube.com/user/CSAIRGLOBAL |
China Southern Airlines’ Airport Office Information in Shanghai
The airport office in Shanghai is at your disposal to willingly extend passenger assistance anytime you need it before and after your flight. A help desk is always available at the airport office, should you require any support with check-in, baggage, flight details, or any other services a passenger might need. The office is your guide to hassle-free, organized travel.
| Airport Name | Shanghai Pudong International Airport |
| Airport Code | PVG |
| Address & Coordinates | 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China |
| Contact Details | +862196990 |
Explore the China Southern Airlines Fleet
China Southern Airlines has a varied fleet of passenger and cargo aircraft, which is the backbone of its service on one of the largest domestic and international networks. Check out their fleet as mentioned below:
- Airbus A319neo
- Airbus A350-900
- Airbus A321-200
- Boeing 777-300ER
- Boeing 737
- Airbus A320-200
- Airbus A320neo
- Airbus A321neo
- Airbus A330-300
- Boeing 737-800
- MAX 8
- Boeing 787-9
- Comac C909
- Comac C919-100STD
- Boeing 777F
- Boeing 777-8F
Services Available at the China Southern Airlines’ Shanghai Office
The Shanghai office is a support hub where passengers can book flights, change tickets, inquire about baggage, request special assistance, find travel information, inquire about cargo, and avail themselves of other support services to make travel smooth and comfortable.
| Flight Booking | Check-ins and baggage drop-off | Real-time flight information |
| Cancellation | Refund process | Last-minute reservation update |
| Boarding procedures | Fare Inquiries | Handling ticket error |
| Pet travel assistance | Special assistance | Wheelchair assistance |
| Seating upgrades | Travel packages management | Baggage allowance |
| Itinerary handling | Lost & found Counter | Airport navigations |
| Frequent Flyer Program | Special meal requests | Handle travel feedback |
| Assistance with medical needs | Reschedules & modifications | In-flight amenities & facilities |
| Travel with an infant | Meet and greet services | Special baggage allowance |
| Information on discounts & offers | Ticket rebooking | Visa & document information |
Interactive Map of the China Southern Airlines’ Shanghai Office
Use the interactive map to find the office easily before your visit. It is so convenient and lets you create the best routes, calculate travel times, and reach the office for your travel-related needs, such as bookings, queries, and assistance.
China Southern Airlines Head Office Contact Details
Passengers may use the head office contact details to obtain airline service assistance, address operational queries, provide feedback, or raise any other matters that require support from the airline’s headquarters.
| Head Office Address | China Southern Air Building, No. 68 Qixin Road, Baiyun District, Guangzhou, Guangdong 510403, China |
| Email Address | ir@csair.com |
| Contact Details | +86 20 8611 2480 |
| Operating Hours | 24 Hours |
All list of : China Southern Airlines Offices
The China Southern Airlines Shanghai Office in China is an easily accessible point of contact if you’re planning to fly and need help with your travel plans. They will support you with your bookings, ticket changes, baggage inquiries, cargo services, and individual needs with great authenticity. When you keep the office details readily available, travel will be more manageable.
FAQs
Yes. The Shanghai office is located at Passengers Experience Center, 1/F, 800 Jinshajiang West Road, Jiading District, Shanghai, China and is open during the official working hours.
You can reach the Shanghai office by phone “+86 21 3359 1128” If you need immediate assistance outside of your local office hours, the airline’s global customer service helpline is usually the fastest way to get help.
The airline is based in Guangzhou, Guangdong Province, China.
Absolutely. You just have to cover any standard airline fare differences or change fees. The team can make date changes, reroute you, or upgrade your seats.
If you need a wheelchair or extra help at the airport, reach out to the office at least 48 hours before you fly so they can set it up.
Yes. Passengers can receive support for Sky Pearl Club membership, mileage, and related services.
